Shipping & Returns

Shipping Department

Shipping

Most orders ship within two business days if placed by 12:00 PM Eastern Time (M-F). Items that require additional lead time will have this information on their product detail pages. Orders received after 4:00 PM Eastern Time on Fridays, or during weekends and holidays, will be shipped within the next two business days.

Free domestic ground shipping applicable to orders of $100 or more. The Syphon Spray System and vacuum units over 5 gallons excluded.


Returns

All items with the exception of pneumatic vacuums are returnable within 30 days from shipment. All items returned must be in factory mint condition upon inspection and are subject to a 25% restocking charge. Before returning any product, a Return Authorization Number must be obtained. Only merchandise credits for returns will be issued. Specials or custom configurations are not returnable. Contact customer service at returns@guardair.com to request a Return Authorization Number.